December 1st, 2020
As we all continue our global battle against COVID 19, we here in Peru are still under quarantine, yet optimistically looking to the future in hopes that we will soon receive news regarding the opening of our borders and gradual return to business as usual. Nevertheless, without any confirmed timeline from Peruvian authorities at this point, we are disappointed to announce that we must cancel all El Mercado reservations through December 15th, 2020.
And as challenging as this situation has become for us, we are truly concerned about the impact that this crisis has had on you, our valued clients, as well for our industry travel partners, services and goods providers, and local Andean communities that depend on us in many ways for their survival.
Having said that, the last thing that we want you to worry about is the status of your reservation. All payments made to us thus far will be honored as a credit toward a future booking at El Mercado–without penalty or rate change–or at any other Mountain Lodges of Peru accommodations property. In addition, all reservation credits will be transferable to another guest with your authorization.
Please rest assured that, when the time comes, our staff will be anxiously awaiting your arrival. In the meantime, our reservations team is at the ready to answer any additional questions and to help re-book the dates for your future stay. As always, we are so grateful that you’ve chosen us to be your hosts—we can’t wait to greet you!
Stay safe everyone—take care of yourself and one another.
‘Belief in the power of optimism rests on a simple idea: by looking at the future, we can hang tough and do our best in the present.’
All the best,
The El Mercado Staff